Global professional services leader Genpact Ltd. (“Genpact”) has entered into a strategic partnership with industry-leading business-process management firm PRIME BPM, combining forces to optimise supply-chain operations across Fortune 500 and Fortune 1000 organisations.

Through this collaboration, Genpact will deploy the end-to-end process-mapping, analysis and optimisation capabilities of PRIME BPM’s platform to streamline delivery workflows, establish a centralised process-mapping repository, and accelerate future-state design initiatives.

“By integrating PRIME BPM’s sophisticated process-management tools into our supply-chain services we elevate our ability to deliver faster value and deeper insights for our clients,” said Neal Jackovitz, Director of Supply Chain Services at Genpact.

Mark Khabe, Co-Founder of PRIME BPM, added: “We are delighted to collaborate with Genpact and support their global clients with robust process-mapping, analysis and improvement functions that drive real operational excellence.”

About Genpact

Genpact is a global professional-services and digital-operations firm whose 125,000+ staff across 30+ countries provide business-process, analytics and transformation services for leading enterprises.

About PRIME BPM

Founded in 2005, PRIME BPM offers a comprehensive suite of business-process-management tools and services — from cloud-based BPM software to fixed-cost process-mapping and training solutions. The company is trusted by global names such as Pfizer, Airbus and Coca-Cola, and supports both business users and process specialists in mapping, analysing, improving and automating workflows.