At a time of uncertainty for clients and markets alike, AIX Group says its focus is clear: working towards a practical solution for the clients in its affected programmes, and keeping them informed at every step along the way.

Listening to clients
AIX Group recognises the concern and uncertainty that clients in the affected programmes are facing. The company says it takes this responsibility seriously, and that clients' questions deserve clear and direct answers rather than general reassurance.

A structured process with experienced advisers
To guide the restructuring, AIX Group has appointed international law firms, financial advisers and restructuring specialists. The company's management remains in place and is working with these advisers on each stage of the process. Individual steps are subject to the relevant approvals.

Clients in the affected programmes have been presented with options for the period ahead. AIX Group encourages clients to take the time they need and, if they wish, to seek independent legal or financial advice before making any decision.

Open communication
Communication sits at the heart of the process. Clients receive updates directly from AIX Group, and can contact a dedicated team with any questions. All official information is published through the company's official channels.

Where legal proceedings are under way, AIX Group will respond through the appropriate legal channels and does not comment on individual cases.

Looking ahead
AIX Group acknowledges that restructuring takes time, and that it is asking a great deal of its clients during this period. The company says its priority is to reach a workable outcome for those affected, and it thanks its clients and partners for their patience and continued engagement as that work moves forward.