ClickHelp January 2026 Release Enhances AI Widget, Adds Markdown Export, and Streamlines Publication Management


Posted February 2, 2026 by ElleMirra

ClickHelp, a leading cloud platform for technical documentation, announces its January 2026 release, introducing new features to improve AI-powered help, Markdown export, and management of multiple publications.

 
The January 2026 ClickHelp update helps organizations deliver intelligent documentation directly within products and websites while simplifying workflow automation for technical writing teams.

January 2026 Release Highlights:
- Enhanced AnswerGenius AI Widget: Separate configurations for portals and external sites, with custom prompts, greetings, colors, and HTML embed support.
- Markdown Export: Export topics, images, and assets in Markdown format with YAML-based table-of-contents, optimized for AI workflows and automated systems.
- Improved Publication Management: Preserve settings per publication, track output tags, and handle conditional content across multiple documentation versions.
- Better User Experience: Expand/collapse toggle for long AnswerGenius responses keeps the interface clean and user-friendly.

All features are available now.
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Contact Email [email protected]
Issued By ClickHelp AM LLC
Phone 89156800820
Business Address 3rd District Building 30, Davtashen, Yerevan, AM
Country Armenia
Categories Services , Software , Web Development
Tags update , ai , markdown
Last Updated February 2, 2026