ClickHelp, a cloud-based help authoring tool, announced multi-site setup, a new public beta feature that lets teams publish multiple documentation sites from a single ClickHelp portal.

A documentation site is what a reader actually sees and navigates — its own domain, its own branding, its own home page, its own overall experience. Until now, a ClickHelp portal published one such site. With multi-site setup, that same portal can now host several sites at once, each functioning as an entirely separate website from the reader's point of view, even though the underlying content, users, file storage, and permissions are all managed together behind the scenes.

The feature is designed for organizations that publish documentation across more than one product, brand, or audience — a scenario that has traditionally forced teams to either juggle multiple documentation tools or compromise on keeping their sites cleanly separated.

With multi-site setup, a company can assign a dedicated site to each product or product line, so every audience lands on documentation that speaks directly to what they're using. Companies operating across multiple regions can run separate branded sites on separate domains, adjusting design and language for each market while still writing and maintaining all content from one shared workspace. Organizations that support both end users and developers can split a public Support Center from a developer knowledge base and API documentation, giving each group a dedicated space without duplicating the authoring effort. Teams with strict localization needs can devote an entire site to a single language, keeping languages fully separated by domain instead of blending them within one site. And companies that sell through resellers or OEM partners can hand each partner a fully branded documentation site of their own, while content updates continue to flow from a single, centrally managed portal.

Multi-site setup is available now in public beta, free to try. Organizations that want to test it can contact the ClickHelp team, who will set up a sandbox portal for building sites with real content — with no impact on any existing, live portal.