US small-to-medium manufacturers (SMMs) are facing many challenges. It has little to do with international competition or technology. It has everything to do with their health. In a healthy manufacturer, productivity and quality problems are resolved quickly, silos, confusion and conflict are minimal, and relationships are valued across the supply chain and within their communities.
According to Susan, the key to achieving healthy SMMs lie in six essentials:
1. Cohesive Leadership
2. Strategic Clarity
3. Strategic Communication
4. Process Thinking
5. Statistical Thinking
6. Human Relationships
When executed, each essential on its own will lead to improvement on the shop floor. Together, they have the potential to transform an organization. In this book, readers will discover the proven and practical essentials to create the healthy SMMs the US economy needs.
Susan O. Schall is founder of SOS Consulting, LLC. She is deeply committed to supporting U.S. small-to-medium manufacturers' efforts to create workplaces where all compete today and tomorrow. Susan has decades of experience in manufacturing and technical leadership. She holds degrees in industrial engineering from Penn State University.
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