We use more than of one selection process, depending on the Company requirements and in the supply market conditions.
In this event of a cancellation, passengers will refunded a travel credit in terms of amount spent on their ticket, and credit may be used toward to any other Southwest Airlines or the Southwest Vacations purchase within year of original ticket purchase.

You can call southwest airline at 1-888-316-6148 for any query there is no extra fees will be charged.
Southwest ranks number one (lowest number of complaints) of all U.S. airlines for customer complaints.

Working with the suppliers is also an important part of being good corporate citizen. We partner with the suppliers not only because of the impact which they have on products and the equipment we use in skies, on ground, and in the offices, but also because of the impact on our triple bottom line of the Performance, People, and the Planet.

The Southwest airline(1-888-316-6148) has more than 58,000 employees as of September 2018. The airline has scheduled services to 99 destinations in the United States.