Hodusoft · Newsroom
HoduCC Omnichannel CX Suite by HoduSoft: Unified Customer Experience Platform for Voice, Chat, Email & Social Channels
HoduSoft launches HoduCC Omnichannel CX Suite, enabling seamless customer communication across voice, chat, email, and social channels with smart routing, analytics, and automation for improved efficiency and experience.
April 13, 2026
HoduSoft Pvt. Ltd. Insurance Industry Contact Center Software
HoduSoft Pvt. Ltd. insurance contact center software enhances customer experience with omnichannel support, CRM integration, analytics, and efficient call handling.
March 17, 2026
HoduSoft Announces Next-Generation Multi-Tenant PBX Built for ITSP Scalability
HoduSoft unveiled a next-gen multi-tenant IP PBX enabling ITSPs to centrally manage, scale, and automate services with carrier-grade performance and security.
February 27, 2026
HoduSoft Reveals Smart Auto-Scaling Technology to Handle ITSP Peak Traffic
HoduSoft launched smart auto-scaling for ITSPs, dynamically adjusting resources in real time to handle peak call traffic while optimizing cost and performance.
February 27, 2026
HoduSoft Releases Next-Gen WebRTC Softphone for ITSPs and Global Operators
A carrier-grade WebRTC softphone engineered for modern service providers.January 12, 2026
HoduSoft Enhances Its Partner Program to Deliver Competitive Edge for ISPs, ITSPs & MSPs
Strengthening partner success through advanced communications solutions, flexible engagement models, and higher marginsDecember 31, 2025
HoduSoft Launches Real-Time Betting Support Engine for High-Volume Sports Events
Built to handle traffic surges, the platform ensures uninterrupted player assistance during live sporting events.December 26, 2025
HoduSoft Unveils AI-Powered Contact Centre Suite Designed Exclusively for Online Betting Operators
AI-driven CX technology tailored for the fast-paced demands of online betting platforms.December 21, 2025
HoduSoft Launches Betting-Optimized Contact-Centre Module to Transform Player Experience
A next-gen contact-centre solution redefining how betting brands engage, support, and retain playersDecember 15, 2025
HoduSoft Debuts Voicebot & Chatbot Automation Stack for Betting Player Support
HoduSoft introduces advanced conversational AI tools that elevate player experience and operational efficiency for betting platforms.December 10, 2025
HoduSoft Enhances Contact Center Software with Advanced Multi-Tenant Capabilities for Global BPOs
HoduSoft's new multi-tenant features empower global BPOs to manage diverse clients securely, efficiently, and at scale.December 8, 2025
HoduPBX Introduces Multi-Tenant Architecture Designed for Future-Ready VoIP Scalability
A Next-Generation Architecture Empowering VoIP Providers With Scalable, Secure, and Centralized Multi-Tenant ManagementNovember 26, 2025
HoduCC Integrates with Leading CRMs for Seamless Customer Journeys
With this integration, HoduCC users can now access real-time customer insights, improve agent efficiency, and create a frictionless end-to-end customer experience.
November 17, 2025
HoduCC Introduces Customer Sentiment Dashboards to Predict Churn Before It Happens
HoduSoft launches AI-powered Customer Sentiment Dashboards in HoduCC, enabling real-time emotion analysis and predictive insights to enhance retention and CX.November 11, 2025
Omnichannel is the Future: HoduCC Connects Customers via WhatsApp, SMS, Social & Email
HoduCC's Omnichannel CX Suite unifies WhatsApp, SMS, social, and email to deliver seamless, personalized customer experiences.
November 7, 2025
HoduCC Launches AI-Powered Speech-to-Text for Real-Time Call Transcriptions
HoduSoft launches AI-Powered Speech-to-Text in HoduCC, offering real-time dual-channel call transcriptions for accurate insights, compliance, and smarter customer engagement.November 3, 2025
Secure & Scalable IP PBX Upgrade: End-to-End Encryption and High Availability Architecture
HoduSoft unveils major HoduPBX upgrade delivering enterprise-grade security and uninterrupted performance.October 27, 2025
HoduPBX Adds Multi-Tenant Reseller Module for ISPs & ITSPs to Expand Seamlessly
HoduSoft introduces an advanced Multi-Tenant Reseller Module to simplify and scale communication services.October 14, 2025
HoduCC Introduces Advanced AI Chatbot Integration for Enhanced Customer Engagement
Empowering Businesses to Deliver Smarter, Personalized, and Always-On Customer EngagementOctober 10, 2025
HoduSoft Launches AI-Powered Transcription for Smarter Contact Centers
Revolutionizing Contact Center Operations with AI-Driven Transcription for Smarter, Faster, and More Accurate Customer Insights.October 7, 2025
HoduCC Secures Notable Industry Acclaim in GetApp's 2025 Contact Center List
HoduCC Secures Notable Industry Acclaim in GetApp's 2025 Contact Center ListOctober 6, 2025
From Chat to Voice:WhatsApp Business Calling Integrated into HoduCC Omnichannel CX Suite by HoduSoft
HoduSoft integrates WhatsApp Business Calling into HoduCC, enabling seamless chat and voice in one platform. The update boosts engagement, compliance, productivity, and cost transparency.September 10, 2025
HoduCC Recognized with Accolade from Software Advice in 2025
HoduCC Recognized with Accolade from Software Advice in 2025April 24, 2025
HoduSoft to Showcase Its Cutting-Edge Solutions at ITEXPO 2025
HoduSoft to Showcase Its Cutting-Edge Solutions at ITEXPO 2025February 3, 2025
HoduSoft to Exhibit at Europe's Leading Call & Contact Center Expo 2024 in London
HoduSoft to Exhibit at Europe's Leading Call & Contact Center Expo 2024 in LondonNovember 22, 2024
HoduCC’s Predictive Dialer Software Shortlisted on Software Advice’s FrontRunner 2024 List
HoduCC’s Predictive Dialer Software Shortlisted on Software Advice’s FrontRunner 2024 List
November 14, 2024
Are AI-Powered Contact Center Solutions the Answer to HMOs' Biggest Patient Experience Challenges?
Are AI-Powered Contact Center Solutions the Answer to HMOs' Biggest Patient Experience Challenges?
Explore HoduSoft's Informative Webinar to Find Out!October 18, 2024
HoduCC Features on GetApp’s Category Leaders in Call Center
HoduCC Features on GetApp’s Category Leaders in Call CenterOctober 10, 2024
HoduCC Recognized as FrontRunner by Software Advice
HoduCC Recognized as FrontRunner by Software AdviceOctober 4, 2024
HoduCC Features on GetApp’s Category Leaders in Predictive Dialer
HoduCC Features on GetApp’s Category Leaders in Predictive DialerSeptember 26, 2024
HoduCC Features on 2024 Capterra Shortlist for Predictive Dialer
HoduCC Features on 2024 Capterra Shortlist for Predictive DialerSeptember 19, 2024
HoduCC Awarded with SoftwareAdvice Front Runners 2024 Badge for Best Call Recording Software
HoduCC Awarded with SoftwareAdvice Front Runners 2024 Badge for Best Call Recording SoftwareSeptember 13, 2024
HoduSoft Celebrated Its 9th Anniversary with Splendid Annual Day Event
This PR is regarding the 9 years completion ceremony of Hodusoft.
August 23, 2024
HoduSoft Teamed Up with Speechmatics to Launch Cutting-Edge Speech Analytics Feature
Team up of Hodusoft with Speechmatics to Launch Speech Analytics Feature.June 20, 2024
HoduSoft Presenting an Insightful Webinar-Designing Competitive Customer Experiences in Insurance
Today's insurance customers demand a frictionless experience. ⚡
They expect quick, easy interactions, personalized service, and access across all channels. A winning CX strategy delivers all of this.
How? Register now for this webinar!June 13, 2024
HoduCC Features on 2024 Capterra Shortlist for Auto Dialer
HoduSoft, a leading provider of unified communication solutions, has announced that its HoduCC contact center software has carved a place in 2024 Capterra Shortlist for Auto Dialer.June 5, 2024
HoduCC Recognized as FrontRunner for Auto Dialer by Software Advice
HoduSoft, a leading provider of unified communication solutions, has announced that its HoduCC contact center software has been named a Front Runner for Auto Dialer by Software Advice.June 3, 2024
HoduCC Secures an Excellent Rank in the List of GetApp's Category Leaders in Auto Dialer
HoduSoft, a leading provider of unified communication solutions, has announced that its HoduCC contact center software has been placed in the list of GetApp's Category Leaders in Auto Dialer.May 30, 2024
HoduSoft Offers Two-Factor Authentication (2FA) Capability for HoduCC Omnichannel CX Suite
HoduSoft introduces Two-Factor Authentication (2FA) capability into its flagship product HoduCC Omnichannel CX Suite. By adding this feature, HoduSoft aims to strengthen security measures within the platform.April 26, 2024
HoduSoft Introduces Single Sign-On (SSO) Capability for HoduCC Omnichannel CX Suite
HoduSoft, a leading provider of innovative communication solutions, has introduced another advanced capability of its HoduCC omnichannel CX suite which is Single Sign-On (SSO).April 22, 2024
HoduCC Honored With SoftwareAdvice Front Runners 2024 Award for Top Call Center Software in 2024
HoduSoft, a leading provider of advanced communication software solutions, is proud to announce that one of its innovative products, HoduCC has been honored with the SoftwareAdvice Front Runners award for the top call center software in 2024.April 15, 2024
HoduSoft to Showcase Advanced CX Solutions at Enterprise Connect 2024
HoduSoft, a leading provider of unified communication solutions, it will showcase its advanced omnichannel CX solutions at Enterprise Connect 2024. The four-day event will be held from March 25 to 28, 2024 at Gaylord Palms, Orlando, Florida.March 22, 2024
HoduSoft Modernizes Customer Experience with HoduCC - Omnichannel CX Suite
HoduSoft’s, omnichannel contact center software- HoduCC empowers businesses to effectively manage customer interactions across channels such as voice, email, chat, social media, and SMS.
March 20, 2024
HoduSoft Presenting an Insightful Webinar- How to Improve Your Business Revenue with Omnichannel CX Suite
HoduSoft’s experts will share their knowledge on how businesses can strategically implement Omnichannel CX Suite to improve their performance and revenue.March 18, 2024
HoduSoft Participating at 4th Digital CX Summit 2024- Showcasing Cutting-Edge Communication Solutions!
HoduSoft, one of the well-renowned UC Solutions providers is all set to participate in Digital Customer Experience Confex & Awards 2024.February 2, 2024
HoduSoft to Attend 31st Convergence India Expo
HoduSoft, one of the leading providers of unified communications software in the world, announces that it will participate in the 31st edition of Convergence India Expo.
January 11, 2024
HoduSoft Adds Multi-Tenant PBX Feature for Hosted Service Providers
HoduSoft, a leading provider of unified communication solutions, announces the integration of multi-tenant PBX features into its solutions specifically designed for Hosted Service Providers (HSPs).
January 8, 2024
HoduSoft Receives Esteemed 2023 Excellence Award from INTERNET TELEPHONY Magazine
HoduSoft, a leading provider of unified communication solutions, proudly announces its latest accolade for its flagship product HoduPBX– the 2023 Excellence Award presented by INTERNET TELEPHONY Magazine.
December 8, 2023
HoduSoft Honored with Omnichannel Excellence Award at NXTGEN BPO CONFEX & AWARDS 2023
HoduSoft, one of the leading players in contact center solutions industry, has secured yet another accolade, the prestigious "Omnichannel Excellence in Contact Center Solutions"
November 30, 2023
HoduSoft to Showcase Its Innovative Product HoduCC at NXTGEN BPO CONFEX & AWARDS 2023
HoduSoft, a leading provider of advanced communication solutions, is proud to announce its participation in the upcoming NXTGEN BPO CONFEX & AWARDS 2023.
November 23, 2023