Let’s say you open a new business. You have successfully served your customers for a good period. But still, you barely have 2 or 3 reviews on google ad one of them is a bad review. Though you gave top class service still you are not getting reviews/ customers.Totally unfair, right? Then you try to find out the reasons behind all the problems. And you see that the people who are enjoying your service are going back with satisfied heart but not giving reviews on google.