New Providence, NJ – August 27, 2025 – After a standing-room-only launch in Columbus, Ohio, Premier’s “Beyond the Buzz: What Mid-Market Leaders Need to Know” Executive Roadshow is bringing its flagship session — “AI Promises vs. Reality: How to Prepare for Digital Transformation” — to both coasts in one week: San Diego on September 10 and Dallas on September 12.

Interested leaders can request an invitation to these exclusive executive lunches, each limited to 30 senior executives, for candid, peer-level discussions on separating AI hype from reality, building readiness, and achieving measurable ROI from AI initiatives.

Christa Heibel, CEO of CH Consulting Group and a renowned authority on customer experience and AI-human collaboration, will headline both sessions alongside Dave Shapiro, COO of Premier NX, a veteran strategist in operational transformation.

“AI’s potential is extraordinary — but only if it’s implemented with the right foundations, governance, and human oversight,” said Heibel. “We’ll share proven methods, including real-world case studies, to help leaders move from experimentation to scalable, repeatable ROI.”

Turning AI Potential into ROI with the Premier PRIME Framework
Both sessions will spotlight Premier’s PRIME Framework, a structured five-stage approach for embedding AI into the business in a way that delivers sustainable value:

Plan – Define AI goals tied directly to ROI and assess readiness.

Recommend – Provide vendor-neutral, business-aligned technology guidance.

Implement – Deploy AI with seamless integration and strong change management.

Manage – Monitor adoption, performance, and compliance for stability.

Enhance – Continuously improve capabilities to grow ROI over time.

Attendees will also explore the advantages of co-sourced, human-in-the-loop models that combine technology with offshore expertise to reduce costs, increase scalability, and protect operational stability.

Key Takeaways for Attendees

How to avoid common pitfalls that derail AI ROI

How to align people, processes, and technology for sustainable transformation

Insights from a case study yielding nearly $200,000 in annual savings

Peer networking with executives facing similar AI and operational challenges

Event Details

San Diego, CA – Wednesday, September 10, 2025
Wyndham San Diego Bayside – Porthole Room, 1355 North Harbor Drive
Register Here

Dallas, TX – Friday, September 12, 2025
The Kimpton Pittman Hotel – Pittman South Room, 2551 Elm St
Register Here

Space is Limited: Each session is capped at 30 senior executives to ensure meaningful discussion and networking. Request your invitation today to secure your seat — spots are filling quickly.

About Premier NX

Premier NX is a tech-enabled services provider specializing in customer experience, digital transformation, sales enablement, analytics, and financial operations. Through a global workforce and right-shoring model, Premier delivers co-sourcing solutions that enhance business performance. Since 2003, the company has maintained an 85% CSAT score and an NPS 20% above the industry average.

For more information, visit premiernx.com.

For media inquiries
Isra Naqvi
Head of Marketing
Premier NX
+1 931-999-7630
[email protected]