REALRIDER SOS is rolling out a major update to its crash detection app, removing underused secondary features while strengthening global performance and introducing a new ‘test’ function that allows riders to check that the system is working correctly.

The overhaul follows what the company describes as a “massive change of leadership and personnel,” with Chief Operating Officer Steven Robertson refocusing the British-developed platform on its core purpose.
“Where we’re pointing the business now is directly at the one thing we do best, and that is crash detection,”
“We need to concentrate on the core function and the reason we exist in the market, which is to keep motorcyclists safe.”

As part of the update, REALRIDER SOS has removed mapping, route recording and group riding features.
“There are a number of providers delivering those services incredibly effectively,” Robertson said. “If you’re after safety and not dying at the roadside, use REALRIDER SOS – we’re the best in that market for a reason.”
Behind the scenes, the company says it has invested heavily in new infrastructure, including upgraded data centres and hardware, designed to speed up alert delivery and improve system resilience.

Emergency response times are claimed to be improved by up to 40% in urban areas and up to 50% in rural locations compared with not using the app.

Coverage continues across the UK and Northern Ireland, Europe, Japan, the USA, Canada and Australasia, with Robertson stating the underlying systems are now “quicker, more efficient and more accurate”.

A key addition is the new test mode, allowing users to verify the app’s sensors and see how it would respond in a real crash.

“Previously, users had to take it on trust,” Robertson explained. “Now they can test the device. The app will confirm that, and had this been a real event, we would be calling an ambulance.”

The updated app launches on 27 February. From that date, the annual subscription will increase from £36 to £60, a change the company says reflects the extensive internal investment in new technology and the ongoing commitment to improve crash detection and response times.

REALRIDER SOS already powers Triumph’s SOS software, and Robertson confirmed discussions are ongoing with other firms