Louisville & Indiana Railroad (LIRC) proudly announces that Leah Windell, Customer Service Manager, has been named a recipient of the Railway Age 2025 Women in Rail Award. The national honor recognizes women whose leadership, innovation, and commitment are shaping the future of the rail industry.

With more than 20 years of experience, Windell has been a catalyst for LIRC’s modernization and customer-focused transformation. She served as project manager of the company’s digital overhaul, leading to the transition of a new platform designed to improve accuracy, efficiency, and responsiveness while maintaining the strong relationships that define LIRC’s service.

“Leah embodies the best of our industry by being innovative, resilient, and people-first,” said Kathleen Sackett, Senior Director of Sales and Marketing at LIRC. “Her leadership has transformed how we operate and how we serve our customers. This recognition from Railway Age is richly deserved.”

Guided by her philosophy, “See a problem, solve a problem,” Windell exemplifies leadership through action. She is respected for her collaborative approach, mentorship, and ability to bridge technology with operational excellence while inspiring women to take on leadership roles in the industry.

A champion of safety and team culture, Windell partners across departments to strengthen LIRC’s operational integrity and employee engagement. Her balance of technical expertise and people-centered leadership ensures both performance and safety remain top priorities.

Beyond her professional achievements, Windell is deeply committed to community service. She volunteers with Repair Affair and Kentucky and Indiana Paralyzed Veterans of America, offering transportation for disabled adults. Windell also maintains a pen-pal relationship with a retired rail worker in a local nursing home.