NEW DELHI, April 2, 2026 — Since the early hours of yesterday morning, users attempting to create new accounts via the Gmail/Google account integration have reported persistent server errors/Otp Expired and authentication failures.
The Issue Internal diagnostics indicate a synchronization mismatch between the app’s registration gateway and third-party OAuth services. This glitch specifically prevents the "Gmail Signup" feature from completing, leaving thousands of prospective users unable to access the platform during a high-traffic period of national digital engagement.

Current Status - Issue not resolved many users reported on namo app but no response from IT team or app support.

Affected Service: New Account Creation (Gmail/Google method).

Geographic Impact: Pan-India.
Existing Users: Those with established accounts remain unaffected and can log in as usual.

Alternative Methods: Users are encouraged to try registering via mobile OTP