"The single national level integrated digital portal for the RBI ombudsman scheme is expected to ensure uniformity and streamlined user-friendly mechana ism which will add value to the scheme and bring customer delight and financial inclusion. This may help in evolving better processes too, based on holistic analysis," Jyoti Prakash Gadia, Managing Director, Resurgent India said.

Original Source: https://www.resurgentindia.com/