Online surveys, undoubtedly are the best means to gather customer feedback online in 2022. And for that, Google Forms is what comes to mind first!

But why?

Because it is simple and easy to use.

It is easy to configure and does not need any additional logins, payments, or access permissions, as anyone with a Gmail ID can use it.

Google Forms is one of the oldest and the simplest form builders in use, and it is free. Since it is a part of the Google Suite, you can play with the form builder to create several types of forms to capture information like contact details, customer feedback, interests, etc.

Further Reading: https://www.surveysensum.com/blog/google-form-alternatives/