Airtel Payments Bank has announced its successful transition to a new and more secure website domain www.airtelpayments.bank.in — in accordance with the Reserve Bank of India’s (RBI) latest directive.
This move aligns with RBI’s mandate for all banks in India to migrate to the “.bank.in” domain. The initiative is designed to strengthen cybersecurity measures and protect customers against online fraud, phishing, and other cyber threats.

Why the Shift to .bank.in?

The new domain is part of RBI’s ongoing efforts to make digital banking safer, more transparent, and more trustworthy for consumers.
Only RBI-authorised banks are permitted to use the “.bank.in” extension, which helps customers quickly verify legitimate banking websites. This change ensures a more secure online environment, minimizing risks and reinforcing customer confidence in digital transactions.
While the change may appear simple, it represents a significant step toward enhancing digital security and protecting user data in the Indian banking sector.

What Customers Need to Know
Airtel Payments Bank has ensured a smooth and hassle-free transition for its customers.
Here’s what users should keep in mind:
New official website: www.airtelpayments.bank.in


Automatic redirection: Visitors to the old website will be seamlessly redirected to the new domain.


No impact on services: All account information, login credentials, and digital services remain unchanged.


Bookmark update: Customers are advised to update their saved links to the new website for faster access.


This transition underscores Airtel Payments Bank’s dedication to secure digital banking and RBI-compliant operations.

Need Help?
For any queries or assistance regarding the new domain, customers can reach Airtel Payments Bank through the following channels:
Email: [email protected]


Toll-Free Number: 1800-23400



Airtel Payments Bank – Leading India’s Digital Banking Evolution
With this domain shift, Airtel Payments Bank continues to take proactive steps to enhance security, trust, and transparency in online banking.
Customers can continue to enjoy seamless access to all services with the confidence that their financial information is safeguarded under RBI’s secure domain framework.
So, the next time you log in, remember — it’s www.airtelpayments.bank.in — your trusted destination for safe and smart digital banking.

About Airtel Payments Bank
Airtel Payments Bank is India’s first Payments Bank that aims to drive financial inclusion by offering convenient, safe, and accessible banking solutions through a vast digital and retail network. With innovative products and secure technology, Airtel Payments Bank continues to empower millions of customers across India with seamless banking experiences.

Media Contact:
Airtel Payments Bank Media Relations
Email: [email protected]
Website: www.airtelpayments.bank.in
Phone: +91-1800-23400