Dubai, UAE – October 31, 2025 – DataLunix, a leading digital transformation company based in Dubai, has entered into an official partnership with HaloITSM, becoming a certified HaloITSM reseller and HaloITSM partner. This collaboration aims to enhance access to advanced IT service management solutions for enterprises across global markets, with a primary focus on the Gulf Cooperation Council (GCC) region.​

The partnership positions DataLunix as a key HaloITSM reseller in Qatar, UAE, Dubai, Kuwait, Oman, Bahrain, and Saudi Arabia, while also serving as a HaloITSM partner in these locations. HaloITSM provides ITIL-aligned tools for incident management, service requests, asset tracking, and workflow automation, enabling IT teams to streamline operations efficiently. Through this alliance, DataLunix expands its portfolio of ITSM offerings, which already includes partnerships with platforms like ServiceNow and FreshService.​

For CTOs and CIOs, this development means broader availability of HaloITSM solutions tailored to regional needs. As a HaloITSM reseller Qatar and HaloITSM partner Qatar, DataLunix facilitates seamless implementation and support for organizations seeking to optimize IT processes. Similarly, in the UAE and Dubai, DataLunix's role as a HaloITSM reseller UAE, HaloITSM reseller Dubai, HaloITSM partner UAE, and HaloITSM partner Dubai ensures cost-effective access to these tools, leveraging offshore delivery from India for 30-40% savings on implementations.​

This expansion continues in Kuwait, Oman, Bahrain, and Saudi Arabia, where DataLunix acts as a HaloITSM reseller Kuwait, HaloITSM reseller Oman, HaloITSM reseller Bahrain, HaloITSM reseller Saudi Arabia, HaloITSM partner Kuwait, HaloITSM partner Oman, HaloITSM partner Bahrain, and HaloITSM partner Saudi Arabia. Enterprises in these markets can now integrate HaloITSM's features, such as self-service portals and SLA management, to improve service delivery and reduce operational costs. DataLunix's expertise in multi-technology environments supports objective recommendations, avoiding vendor lock-in and aligning solutions with specific business requirements.​

The partnership underscores the growing demand for robust ITSM platforms in the GCC, where digital transformation initiatives are accelerating. By combining HaloITSM's configurable system with DataLunix's regional presence and global delivery model, organizations gain faster time-to-value and continuous support, including managed services and integrations.​

Further details on the partnership and HaloITSM implementations are available at www.datalunix.com.

For partnership enquiries, contact:
Vignesh Prem
CEO
[email protected]