SAN FRANCISCO, Calif. — June 17, 2026 — Brilo AI, a voice automation company building AI phone agents for businesses, today announced continued expansion of its platform, which lets companies deploy a human-sounding AI phone agent in minutes without writing a line of code. The technology already handles hundreds of thousands of calls for fast-growing teams in regulated and high-volume industries, including healthcare, financial services, hospitality, and e-commerce.

Long hold times and overworked support staff remain two of the most common complaints customers have about phone-based service. Brilo AI's answer is an AI phone agent that picks up around the clock, understands natural conversation, and hands off to a live employee the moment a call needs a human touch. The agent can also place outbound calls for appointment reminders, lead follow-up, and collections, giving operations teams a single system for both directions of phone traffic.

"Most businesses still lose revenue and goodwill to missed calls, not bad products," said Yatheen Brahma, Co-Founder and CEO of Brilo AI. "We built Brilo so any team — not just enterprises with call center budgets — can put a reliable, human-sounding agent on the phone in minutes and actually measure what it's doing for them."

The platform connects to more than 6,000 business applications, including Salesforce, HubSpot, Zendesk, and Cal.com, so calls automatically sync with existing CRMs and scheduling tools. Real-time call analytics give managers visibility into sentiment, intent, and topic trends across every conversation, while built-in compliance controls, call monitoring, and periodic audits are designed to meet the standards required in regulated sectors like healthcare and insurance.

Early deployment data from Brilo AI customers shows measurable operational impact: companies have reported up to 40% of inbound calls fully resolved by the AI agent alone within 10 minutes of deployment, a 70% first-call resolution rate within three months that cut follow-up calls by 25%, and customer satisfaction scores rising from 75% to 90% after rollout. Some call centers have seen call deflection increase by 25% in a single month, cutting agent workload roughly in half.

Brilo AI serves businesses across ecommerce, hospitality, healthcare, real estate, logistics, financial services, insurance, and solar, with dedicated solutions built for the compliance and workflow needs of each industry. The company also recently introduced Spanish-speaking AI phone agents, broadening support for businesses serving multilingual customer bases across the United States.

Businesses can get started with Brilo AI through a free signup or a 15-minute consultation call with the company's team.

About Brilo AI
Brilo AI builds human-like AI phone agents that handle inbound and outbound calls for businesses 24/7. The platform combines natural-sounding voice AI, real-time call analytics, and over 6,000 integrations, letting companies of any size automate phone support without a technical team. Brilo AI is headquartered in San Francisco, California. Learn more at https://www.brilo.ai/.

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Brilo AI
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