Incite Strategic Partners and SnapCare today announced that Incite Workforce Solutions powered by SnapCare (IWS) has received two honors at the 2026 McKnight’s Excellence in Technology Award, earning recognition in

Gold - Staff Scheduling and Management
Silver - KISS (Keep it Super Simple)

IWS entered this year’s awards as a finalist in three categories: Innovator of the Year, Keep It Super Simple (KISS), and Staff Scheduling and Management. The recognition reflects the impact IWS and its provider partners are demonstrating through a more connected, data-driven approach to workforce management in senior care.

The Gold award in Staff Scheduling and Management honor marks the second consecutive year IWS has won the category, following its 2025 win, an especially meaningful recognition of the program’s continued evolution and measurable impact.

Presented by McKnight’s, the Excellence in Technology Awards celebrates technologies, organizations and provider partnerships advancing senior living, skilled nursing and home care. The program recognizes practical applications of technology that deliver meaningful improvements in areas ranging from care and operations to workforce management and the resident experience.

Recognition Built on Provider Partnership

At the center of IWS’s recognition is its partnership with Marquis Companies; the senior care provider featured in each of IWS’s three finalist submissions.

Marquis’ forward-thinking leadership and willingness to challenge traditional workforce models helped demonstrate what is possible when industry vision, innovative technology and disciplined operational execution come together to address some of senior care’s most persistent workforce challenges.

Through its partnership with IWS, Marquis implemented a more centralized workforce operating model across its Oregon facilities, bringing together workforce technology, real-time visibility, predictive scheduling capabilities, streamlined labor coordination and operational support.

The results included:

45% reduction in employee callouts
39% reduction in contract labor headcount
32% reduction in scheduler administrative time
5% increase in shift fill rate
3–4 percentage-point reduction in RN, LPN and CNA turnover
50% reduction in regulatory fines
More than $868,000 in annualized workforce savings
Approximately $724,000 in additional annual revenue per facility

These outcomes demonstrate the broader opportunity behind IWS: workforce technology can do more than help providers fill shifts. When paired with strong operational leadership, it can help organizations simplify workforce management, improve predictability, and strengthen the environment in which caregivers deliver care.

Gold: Staff Scheduling and Management

The Staff Scheduling and Management category recognizes solutions that help senior living and care providers optimize staff scheduling, improve communication, and enhance overall workforce management.

For IWS, the recognition reflects an approach that gives providers greater visibility and coordination across workforce operations. Predictive scheduling capabilities, real-time shift management, mobile workforce communication, open-shift coordination and centralized workforce analytics help teams identify needs earlier and make more informed staffing decisions.

This is IWS’s second consecutive Staff Scheduling and Management award, building on its 2025 win and demonstrating the continued evolution of the program alongside provider partners such as Marquis.

Silver: Keep It Super Simple (KISS)

The Keep It Super Simple (KISS) category recognizes simple but effective applications of technology that improve care, services or operations.

That principle is central to IWS. Senior care teams already manage complex workforce environments, and technology should reduce—not add to—that complexity. IWS brings workforce activity, staffing visibility, labor coordination and key operational information into a more centralized experience, helping schedulers and leaders spend less time navigating disconnected processes and more time acting on what their facilities need.

The recognition demonstrates that meaningful workforce innovation does not have to mean more complexity. Sometimes the greatest impact comes from making difficult work easier to manage.

Finalist: Emerging Technology

IWS was also named a finalist in the Emerging Technology category, which recognizes technology-driven tools showing strong potential to improve care and/or financial performance.

The finalist recognition reflects the broader evolution of IWS from a traditional staffing support toward a more predictive workforce intelligence model. By combining real-time data, workforce analytics, technology and operational expertise, IWS gives providers greater visibility into staffing conditions and helps teams make more informed workforce decisions.

Together, the three recognitions highlight the breadth of IWS’s approach, from simplifying day-to-day workforce operations to advancing how senior care providers use technology to manage staffing at scale.

A Shared Vision for the Future of Senior Care

“This recognition belongs just as much to our provider partners as it does to our teams. IWS was built around a simple idea: give senior care organizations greater visibility and control over their workforce so they can make better decisions for their teams and the residents they serve. Marquis has been an exceptional partner in demonstrating what that can look like in practice, and we’re incredibly proud of what we’ve accomplished together.” said Jeff Grant, CEO of SnapCare.

“The most meaningful innovation happens when technology is grounded in the realities providers face every day. This recognition reflects the vision of organizations like Marquis that are willing to rethink traditional approaches and work alongside us to build something better. That partnership between provider leadership, workforce expertise and technology is what makes IWS different, and what we believe can help move senior care forward.” said Michael Dragone, CEO of Incite Strategic Partners.

Incite Strategic Partners and SnapCare extend their appreciation to McKnight’s for continuing to spotlight meaningful innovation across senior care, and to Marquis Companies for the trust, leadership, and partnership that helped bring these award submissions to life.

The 2026 McKnight’s Excellence in Technology Awards were announced virtually on September 16 as part of the McKnight’s Tech Summit.

For more information on Incite Workforce Solutions powered by SnapCare please visit https://snapcare.com/iws or contact [email protected].

About SnapCare and connectRN

SnapCare and connectRN deliver growth-forward workforce solutions that enable healthcare leaders and partners to optimize spend, reduce operational friction, and ensure clinician quality across care settings.

The merged company combines an award-winning platform with industry-leading PRN capabilities in one workforce marketplace. With a consultative, strategic approach grounded in deep expertise, SnapCare and connectRN readily adapt to each partner and MSP’s unique needs by providing a la carte services or fully managed programs that accelerate fulfillment and prevent coverage gaps so care teams can focus on delivering quality care.

For more information, visit SnapCare.com and connectRN.com, and follow SnapCare on LinkedIn and Facebook, and connectRN on LinkedIn and Facebook.

For media inquiries and press releases, reach out to us at [email protected].

About Incite Strategic Partners
Incite Strategic Partners launched in January 2020 with a simple mission: Group Purchasing, Done Differently. We've lived up to that promise ever since, delivering savings, service, and solutions to more than 3,300 members nationwide. Dedicated to senior living and committed to the health of the industry through advocacy, Incite is the exclusive GPO partner of AHCA/NCAL and its affiliated state health care associations, connecting members to enhanced value and industry-leading solutions.

For more information, visit InciteSP.com and follow Incite on LinkedIn.